Help & Support.
Answers to common questions, and how to reach us.
How does a project start?
Send an inquiry with your goals and budget range. We reply within one business day, usually with questions or a short call, and then send a written proposal.
How long does a project take?
It depends on scope. A focused website can take a few weeks; a SaaS product or mobile app takes longer. Your proposal states milestones and dates.
Which currencies and payment methods do you accept?
We work with clients in India and internationally. Payment terms, currency and method are set out in your proposal.
Who owns the code and designs?
Ownership, licences and source-code delivery are defined in your project agreement.
Do you offer support after launch?
Yes. We can provide maintenance, monitoring and feature work after launch, agreed separately from the build.
I found a problem on my live product. What do I do?
Email support@triviq.com with a description, screenshots and the page or screen affected.
Support
Existing clients and users: support@triviq.com
New project
Use the contact form to start a conversation.